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The files which users could download to do so have also been pulled."The site was not an alternative way to take the Day One update and customers still need to connect to Xbox Live for the update," a spokesperson said.I followed the instructions, so I didn't know why I got an "unreadable disc" error.After a lot of searching Google for a solution, I found one."Because of the complexity of this customer support process we've actually removed the page and we will work with customers directly to make sure they have a smooth experience." It may be that the process was simply too difficult to explain - and would probably only have been used by a small percentage of the console's new userbase.That said, anyone who runs into difficulties now may be forced to go through Microsoft support channels to get the files they need, rather than simply obtain them from Microsoft's server.Just download the file, that's all you need to do there.
The company issued Eurogamer a statement contradicting its earlier claim that the site could be used to manually update an Xbox One's firmware.Thankfully, our guide covers the common problems associated with the console, along with a few solutions.The problem is something that a number of Xbox One users have reported, though thankfully, users also report that it doesn’t actually damage the disc.Microsoft have yet to remove the known issues from their official Xbox Live Support Service site, which still lists core services, Video content and purchasing features as limited.
The full list of affected services reads: "We have teams around the clock to help with this - thanks for your patience!
Not only does this spoil the time you set aside for gaming, it also — thanks to the Xbox One’s diverse media functionality — potentially has sidelined your entire media center.