You get to choose what contact options you show to your users and we’ll make sure they’re on every page of your website. Once Chat has been enabled as an LTI tool in your course, the Chat tool can be used for real-time conversation with course users.The customer never has to repeat themselves and the experience ends with a positive outcome.To use Chat, you must first create a new account (or configure an existing account) with an online instant messaging or chat provider.
SAN FRANCISCO (Reuters) - Whats App, the Facebook-owned messaging service used by more than 1 billion people worldwide, is testing a system that would let businesses talk directly to Whats App users for the first time, according to communications about the project seen by Reuters.As your customer begins typing their question(s) into the chat box the Inbenta Bot accesses your knowledge base to find the most relevant answer(s) based on NLP.If your customer is satisfied with their search results they simply close out of the chat box window and continue their journey.Alerts will not send if you leave Chat to view another area in Canvas.
Our virtual assistant, Inbenta Bot, will enhance your customer service experience even more when you add hybrid chat.
Thunderbird currently works with IRC, XMPP, Twitter, and Google Talk.